We collect only what is necessary to provide our services with intention and integrity.

This may include:

• Contact details (such as name and email address)
• Questionnaire responses you choose to share
• Order and payment information (processed securely via Shopify and payment providers)
• Technical data (such as browser type or device information, used for site performance and security)
  

We do not collect more than is required, and we do not gather information for unrelated purposes.

Your information is used solely to:

• Create and deliver your personalised song or bundle
  
• Understand your responses so the music reflects your season and story
  
• Communicate with you about your order or relevant updates
  
• Improve the clarity, security, and performance of the website
  

We do not use your information for profiling, advertising, or automated decision-making.

The questionnaire may include reflective or faith-based responses.

These are treated as confidential and used only for the purpose of creating your song.

Your responses are:

• Read only by those involved in the creative process
  
• Never shared publicly
  
• Never used for marketing without your explicit consent

Payments are processed securely through Shopify and trusted payment providers.

We do not store or have access to your full payment details.

Third-party services may include:

• Payment processors
  
• Email services (for updates or order communication)
  
• Analytics tools (used minimally and anonymously)
  

Each provider is required to meet data protection standards.

If you choose to subscribe to updates, we may send occasional emails related to:

• Launch announcements
  
• New releases
  
• Important service updates
  

You can unsubscribe at any time using the link in our emails.

We do not send frequent messages, promotional spam, or third-party offers.

We retain personal data only for as long as necessary to:

• Fulfil your order
  
• Meet legal or accounting obligations
  
• Maintain appropriate records of completed projects
  

You may request deletion of your personal data at any time, unless retention is required by law.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
  
• Request correction or deletion
  
• Withdraw consent for communications
  
• Ask how your data is being used
  

Requests can be made by contacting us at:
hello@4seenmusic.com

We take reasonable and appropriate measures to protect your information, including secure systems, limited access, and trusted service providers.

While no system is completely risk-free, we are committed to safeguarding your data with care.

This policy may be updated occasionally to reflect changes in services or legal requirements.

The most current version will always be available on this page.

If you have questions about this Privacy Policy or how your data is handled, you’re welcome to reach out at: hello@4seenmusic.com